The DIRECTV STB Troubleshoot
Watching DIRECTV requires a satellite. Sometimes that satellite encounters problems such as a signal loss or a communication problem between the set-top-box and the dish. Therefore we created a mini help center on the set top box itself, that can help the user resolve that kind of problems. The difficulty of the project was to implement the mini help center by keeping the same layouts that were used before. Also, we always had to keep in mind the constraints related to the remote and the navigation. The help also includes the instructions on how to connect your receiver to the internet.
Role : UI / UX Designer